Job Description
Join the Glowbar Team:
Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way.
The Studio Manager is the CEO of their Glowbar location, fully accountable for the team, the client experience, and the business results. You’re not just managing a studio; you’re building a culture, driving growth, and setting the standard that everyone around you rises to meet. If you’re a people-first leader who gets energized by both the human side and the business side of running a great studio, this is the role you’ve been working toward.
What You’ll Do:
You’ll be across everything - the numbers, the team, and the community. Every day, you’ll:
Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage, staying close to the client experience and leading by example
Stay close to the numbers - analyzing weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth
Recruit, interview, and build a team that reflects Glowbar’s values and standards
Build your team from day one: onboarding and training new members, conducting performance shadows across all roles, and developing them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback
Keep a pulse on team morale and proactively address friction before it becomes a problem to create a studio culture so strong that retention speaks for itself
Manage studio labor and expenses with an owner’s mindset, protecting profitability
Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation
Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception
Who We’re Looking For:
3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable)
Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth
Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals
A management style that balances accountability with empathy, creating a culture that is both positive and performance-driven
Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients alike
A strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities
Flexible availability, including weekends (we’re busiest when clients have time to glow)
Full-Time: 7-day open availability, including both weekend days
Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment
Your Glow Package (Compensation & Benefits):
Up to $13,000 in annual bonus potential tied to studio revenue, gross margin performance, and member count
2% annual compensation increase eligibility
Medical, dental, and vision insurance largely covered by Glowbar
80 hours of vacation + paid sick leave
6 Paid holidays
DailyPay - access part of your paycheck before payday at no cost
Disability, accident, critical illness, and life insurance coverage
Employee Assistance Program (EAP) with free mental wellness support
Commuter benefits to help save on transit and parking
Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value)
25% employee discount off skincare products
$150 employee referral bonuses for bringing great people to the team
$15 product credit for every first-time client you refer
Working Conditions:
Our studios are energetic, on-your-feet environments. You should be comfortable with:
Standing, walking, and moving throughout your full shift
Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise)
Stairs, varying temperatures, and the occasional humidity of a laundry room
Evening, weekend, and holiday availability to meet client demand
We’re the DOPEST - and we mean it. Join us, and let your career truly glow!
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