Job Description

Order Entry SpecialistGood Will Publishers, Inc. — Gastonia, NC Salary: $40,000 per year + Full Benefits Hybrid Schedule: Work from Home 2 Days Per WeekGood Will Publishers is an established, family-owned publishing company headquartered in Gastonia, North Carolina. For nearly 90 years, we have been committed to creating publications and programs that positively impact individuals, families, schools, businesses, and communities.Our company is built on strong Christian values, integrity, service, hard work, and treating others with honesty and respect. We are looking for team members who appreciate these values and want to be part of a positive, mission-driven work environment.Position OverviewWe are seeking a dependable and detail-oriented Order Entry Specialist to join our team in Gastonia, NC. This position will be responsible for accurately entering and processing customer orders, maintaining records, working with internal departments, and helping ensure orders move smoothly through the organization.The ideal candidate is organized, comfortable working with numbers and data, and has strong Microsoft Excel skills. Accuracy and attention to detail are extremely important in this position.Key ResponsibilitiesEnter and process customer orders accurately and efficientlyReview orders for accuracy and completenessMaintain and update customer and order informationUse Microsoft Excel to organize, track, and manage dataCommunicate with internal departments regarding orders and customer informationIdentify and resolve discrepancies or missing informationMaintain organized records and documentationAssist with administrative and operational tasks as neededMeet established deadlines while maintaining a high level of accuracyProvide dependable support to the sales and operations teamsQualificationsPrevious experience in order entry, data entry, administration, customer service, or a similar roleStrong Microsoft Excel skills are requiredExcellent attention to detail and accuracyStrong organizational and time-management skillsAbility to handle repetitive tasks while maintaining accuracyStrong written and verbal communication skillsAbility to work independently as well as part of a teamProfessional, dependable, and positive attitudePrevious experience with order management or publishing is a plusWhat We Offer$40,000 annual salaryFull health, vision, and dental benefitsHybrid work schedule — work from home 2 days per weekStable position with an established, family-owned companyPositive, team-oriented work environmentOpportunity to grow with a company that has been serving communities for nearly 90 yearsAt Good Will Publishers, we believe that integrity, faith, hard work, excellence, and service matter. We strive to conduct our business with Christian principles and to treat our employees, customers, and community partners with honesty, dignity, and respect.If you are an organized professional who enjoys working with data, has strong Excel skills, and wants to join a company with a strong sense of purpose and values, we would love to hear from you.

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